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Since the brake system of your automobile helps you bring the car to a stop as quickly as possible, maintaining properly working brakes is very important to your safety on the road. The following signs indicate that some type of brake repair is needed. High Pitched Squealing Any high pitched squealing sound when your vehicle …

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  At Louetta Automotive, we’re committed to making it as easy as possible for our valued customers to get their vehicle serviced or repaired. The EarlyBird/Night Drop Off service we offer is designed to accommodate customers whose schedules won’t allow them to bring in their vehicle during regular 8 a.m. to 5 p.m. business hours. …

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If your car is having engine trouble and does not run properly, it may be time to take your car in for engine repair. It is very important to choose an ASE certified technician that is skilled and experienced with repairing the type of engine you have. Since the engine is the life force of …

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The readers have spoken and the results are in! Houston Community Newspapers is pleased to present the results of our annual “Readers’ Choice” awards for 2012. Voting was conducted March 6-April 1 via online ballots on the community pages of yourhoustonnews.com as well as in-paper ballots in the Tomball Potpourri, Magnolia Potpourri and Cypress Creek …

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The reliability of a vehicle depends on how well the vehicle is maintained. Regular oil changes will keep the car working better and running smoother. The clean oil will lubricate the moving parts in the engine, and it will protect the vehicle’s engine from other impurities such as dirt, metal particles and carbon deposits. In …

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When a car seems “sick,” it can give its owner the blues. Whether your lights flicker, tires screech, wipers scrape, or fumes pour out of the vents, the best place to come for quick and efficient vehicle evaluation and repair is Louetta Automotive. Louetta Automotive is a full-service shop that handles both domestic and foreign …

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If you hear screeching every time you step on your brakes, then here is what you need to understand: That screeching (whether loud or faint) is coming from your brake pads, and it indicates that it is time to have your car serviced. The sooner you have your car checked out, the better. Disaster is …

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Are you ready to start planning some exciting spring and summer travel adventures by car? Then now is the time to consider getting your vehicle roadworthy by investing in fuel injection services. Every time you start your car’s engine, dirt and carbon deposits continue to accumulate in your vehicle’s fuel system, not only in the …

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Routinely changing the oil of any vehicle can ensure that the vehicle remains in excellent condition for a very long time. By changing the oil once every several thousand miles, a person can help their engine last much longer. The Oil And The Engine The oil that is in a vehicle helps the engine to …

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It’s not enough to add more water and anti-freeze to your radiator as the fluid evaporates off. Even draining and replacing your coolant regularly will only go so far in extending your car’s longevity, because only about half of the fluid drains out of the radiator. Your car’s cooling system should be flushed–cleaned by circulating …

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As the spring temperatures begin to rise, your car will need to be prepared for the increased heat. Here some of the critical components to put on your checklist. Hoses Old and deteriorated car hoses are a ticking time bomb. These are some of the very first items that car owners should inspect. Also check …

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Our attention to five-star customer service is what brings customers like you to Louetta Automotive in the first place and also keeps you coming back. We know you have other options to choose from when it comes to automotive service and repair, so we make it our aim to consistently provide you with the highest …

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If your car is in need of a service or repair, it is a wise decision to go to a shop with ASE Certified Technicians on staff. These quality mechanics are the best of the best. They ensure that the job gets done right the first time. To become qualified, a mechanic has to have …

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Every driver knows the meaning of the proverbial “curb bump” when parking their car. These scrapes, no matter how small, can have a negative impact on many aspects of a vehicle–however preventable they may be. Certainly some instances are due to driver error, but having a properly aligned vehicle can make all the difference. Hitting …

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When it comes to being a car owner, one of the most frustrating things that tends to happen over time is that of having a dashboard light illuminate with no real indication as to what may be causing the problem. Specifically, it is common to have a “check engine light” come on, which is very …

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In well-working, well-functioning cars, exhaust is barely visible. Exhaust smoke that is clearly visible from a distance is a sign there could be something wrong with your car, especially if the smoke is a vivid color. Should your car present any of the warning signs below, now is the time to have your car looked …

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Many car owners underestimate the importance of their car battery. Neglecting the car battery may lead to being stranded in a parking lot. Although most car batteries are generally advertised as being maintenance-free, there are some ways to extend the life of your car battery. Inspect & Clean You should always periodically inspect your car …

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Remember your first car? The first time you turned the key and felt the engine hum. Your car was more than the sum of its parts. It was a key to endless exploration and adventure. We still feel that way inside, perhaps that is why it is so distressing we turn the key of our …

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At some point during your life, you are bound to hear and feel that rumbling, rough sound of a flat tire.  If you’re lucky, your insurance will have a roadside assistance plan, or you might have a tire blow out near a tire shop.  But why risk it when you can be prepared?  Here is …

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It’s common sense to know that a car that has not been wrecked will generally last longer.  Improved life stems from a number of things that can be altered in an accident: weakened parts, low quality replacement parts, etc.  Since nearly 9 out of 10 car accidents are due to human error, we have some …

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Any kind of car trouble can be frustrating.  It never happens when it’s convenient; more often when you’re in a hurry, far from your trusted mechanic or headed out of town.  Avoiding a breakdown or surprise when getting into your car can be as easy as getting regular maintenance, or check-ups. Here are some basic …

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Your brakes are THE MOST IMPORTANT safety feature of your vehicle.  Understanding how they work, and what to look for (or listen for) can help prevent problems and costly repairs. How Brakes Work In your car, your brake lines are filled with fluid.  When you press your brake pedal, this forces the brake fluid into …

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Part III of this series will cover 4 additional dashboard warning lights and the action necessary to correct it. While every manufacturer may have slight variations here are 4 of the most common dashboard warning lights and what they mean to you: ABS Warning Light This warning indicates a fault within the anti-lock braking system. …

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Previously we posted an article concerning your vehicle’s dashboard warning lights; and how important this communication between you and your vehicle is.  The meaning behind each warning light can impact the action necessary to correct it. While every manufacturer may have slight variations here are 5 of the most common dashboard warning lights and what …

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For almost as long as the car has been around the dashboard, more specifically, the instrument panel has been the primary way for a vehicle to communicate back to its driver. As a driver you may not be aware of it but your vehicle is constantly communicating with you. In one glance you can learn …

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Most people grew up being told to get their vehicle’s oil changed every 3,000 miles. A lot of people don’t understand why this is necessary, leading many people to skip oil changes. Unfortunately, this often just leads to an expensive auto repair. Your Oil’s Job The oil in your car or truck does a lot …

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With the current economy, many drivers are looking for effective ways to save money. Fortunately, there are several effective ways that drivers can save money at the pump. Minimize Your Use of the Brakes When driving a vehicle, it’s essential to make sure that one minimizes the use of the brakes. In many cases, excessive …

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When you go shoe shopping, what do you look for? Can you sacrifice quality for cost and/or looks? Does the durability matter as long as they fit? Would you rather have one pair of long lasting shoes or two pairs of lower quality shoes at the same price? Your car’s shoes are more important than …

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Your transmission can take a lot of abuse over the years.  After a while, it is bound to start having some problems. Transmission repairs can be expensive, so it’s worthwhile to pay attention to anything that seems unusual. Check out these 10 signs of transmission trouble and stay one step ahead of your car. Gear …

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If your vehicle is a couple years old you may have noticed that, even though you are not driving more, you have to fill up more frequently than you used to. Perhaps your car doesn’t have that “jump” that it used to when you hit the accelerator. Or, like many people, you may not have …

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You may feel like you know your car better than anyone else. After all you spend a lot of time in it. Like a good friend you know your car’s likes and dislikes how it will drive under certain conditions, what brand of gas to buy and so on. However there are times when that …

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Recently, CarTalk held a contest for the “Ultimate Chick Cars of All Time”. Readers responded with their nominations, the results were tabulated, and here they are! VW Beetle “The VW Beetle was made to be a chick car. It’s the only car with a FLOWER VASE as standard equipment.” VW Cabriolet “All teenage girls classify …

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For many years, the tune up was the staple car of maintenance. However, modern car engines are vastly different than they were just 20 years ago. Car engines used to have many more parts that produced an arc. As the metal on these parts started to wear away, the performance of the car would start …

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Recently, CarTalk held a contest for the “Ultimate Guy Cars of All Time”.  Readers responded with their nominations, the results were tabulated, and here they are! Ford Mustang “A back seat guaranteed to be too small for your mother-in-law”. Chevy Corvette “The main aspect that determines the appeal of a car is the hood-to-cab-length ratio.  …

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Every car makes noise.  Bumpy roads, rainy days, high traffic, a great song; these can all contribute to even noisier journeys behind the wheel.  When you notice a sound that your car doesn’t normally make, don’t panic.  Almost every abnormal noise seems to sound detrimental.  Here are the three most common sounds your car could …

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Tires are an integral part of your car.  Realizing that your tire has a slow leak does not necessarily mean you need to buy a new tire.  How do you know what the problem is?  Here are few items to check: Valve Stems The valve stem is the black rubber thing that sticks out of …

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Buying a “New-To-You” car is exciting.  But before you get too emotionally attached, you should get a pre-purchase inspection done by a qualified mechanic PRIOR to committing to the purchase.  Why is this important? As-Is Condition When you purchase a pre-owned vehicle, chances are, you are receiving the car as-is.  This means that the moment …

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When you fuel up, the gas pump automatically shuts off once it fills your gas tank.  At that point, should you stop or put another half a gallon in?  Does it make a difference either way? Environmental Concerns In much older cars, gas caps used to have holes in them so that the vapors caused …

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Floodwaters swamped the Cypress & Houston areas yesterday, turning neighborhood streets and busy main streets into rivers. What should you do in the event that your vehicle has been flooded? Should you call your insurance company? Is your car ruined? Where should you take it? If your car was flooded, here’s what you should do: …

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Warmer weather, longer days, road trips; there are a lot of things that make summer, well, summer.  Another, less amusing item that summer brings, is a steamy hot car interior.  Not only does this create an uncomfortable climate, it can be hazardous to your health and cause damage to your vehicle’s surfaces.  Here are a …

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Nothing can put a damper on a good day like seeing that little check engine light in your dashboard come on.  Is there something seriously wrong?  How much will it cost?  Should you pull over now?  Don’t worry our service advisors are here to help. First off, if your car doesn’t sound like there’s a …

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Living in the city is great.  City life has unique perks like tasty local restaurants, nightlife, constant activities and community events, just to name a few.  However, many cringe at the thought of driving in the city.  City driving definitely has hazards different from any other driving environment. Check out our 5 ways to stay …

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Buying a new(er) car is exciting!  That new car smell, showing off to your friends, learning all the new technology that came with it, standing by the curb and admiring it; all things that come with that new purchase.  Besides buffing out that dirt, what can you do to be a good car owner?  Here …

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Brake squealing is a very common problem car owners face.  This can affect not only your car but also give you headaches when you drive.  Most of the time brake squealing is caused by brake pad wear; however, there are several other reasons which might cause the problem.  You should start by finding out what …

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The Houston area experiences extreme temperatures. We are in a severe duty area which means manufacturers realize severe heat requires crucial maintenance. It is very important to make sure that your cars coolant level is correct. Checking the coolant level is very easy and it might make a big difference on your engines health and …

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Everyone does it.  The reasons are many: wanting to get into a cool car during summer, waiting on someone outside a home or store, sitting in a traffic jam, etc.  However, with gas prices continuing to rise, your fuel economy has become increasingly important. Idling can use a quarter to a half gallon of fuel …

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With record gas prices expected sooner rather than later, everyone is starting to dread pulling up to the gas station. As Americans drive more and more during the spring and summer months (exactly the time when gas prices normally peak for the year!) how can a car owner cope with these rising gas expenses without …

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Louetta Automotive proudly offers BG fluids and products. BG creates top of the line automotive fluids and automotive maintenance service products. These include completely synthetic engine oils, power steering fluid, brake fluid, transmission fluids and grease and gear lube. Most automotive fluid companies make their products with crude oil base. BG Products, on the other …

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There is a saying precaution is better than a good cure. The meaning is simple. Why wait till something goes wrong and scramble to fix it when you can simply avoid something going wrong to being with? This is a line of reasoning that is generally applied to your health. However, this same reasoning can …

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Have you ever pressed your gas pedal and.nothing? You double check everything. Car is on? Check. Car in gear? Check. Emergency Brake off? Check. Still nothing. So you think about recent service you may have gotten. Oil, tires, even that new muffler. What could have been missing? Transmission Fluid Transmission fluid creates the pressure your …

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We’ve all acknowledged the fact that gas prices are steep, and they probably wom’t come down any time soon. With that pinch on your wallet, especially when traveling longer distances, it may be tempting to drive a little bit longer prior to filling up. But driving on empty can have damaging effects on your vehicle: …

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So you’ve bought a used car in the Houston TX area. How do you know what you’re getting? It is hard to know what you’re getting because people in the Houston area sell cars for different reasons. Think about why you’ve sold cars. Did you just want something new or were there problems that you …

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Cars are becoming more sophisticated everyday and fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace. Oil Changes A number of new oil weights have been placed on the market in the last several years. Modern engines are built in much tighter tolerances and have very complicated …

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Do you hear loud noises under the hood when you turn on your air conditioner? Do you only get cool air sporadically? If so, it’s high time you get your air conditioner checked. It’s real easy to take your car’s air conditioner for granted. Just push the right buttons and out comes cool, dry, clean …

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Under-inflated tires waste gas for lots of folks in the Houston area. Think how hard it is to walk in sand  you just have to work harder because of the resistance. When your tires don’t have enough air in them, their rolling resistance is dramatically increased and it simply takes more gas to get anywhere! …

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Spring is finally here!  After the winter, there are some things you can do to help get your car ready: Check Your Tires – Weather changes can increase or decrease your tire pressure.  Get it checked! Wiper Blades – Your wiper blades can go thru some harsh times during winter.  Have some fresh ones installed …

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Good Service

Good Service

Great service as always

Great service as always

Very prompt and courteous service.

Very prompt and courteous service. Oil & filter change and tire rotation.

Been going to Louetta Automotive...

Been going to Louetta Automotive for over 4 years, always happy with their service and professionalism.

The center on Cypresswood Dr was...

The center on Cypresswood Dr was supposed to come and pickup my vehicle, but they never showed or call to reschedule. Emails to the central office were never answered. I finally contacted the Louetta Rd center and they provided good service - picked ...

Worse ever experience at a auto...

Worse ever experience at a auto repair facility in my life. Their Service representation Ron Walker advise me to change my oil and fluids upon inspection of my vehicle. My vehicle was running great with the exception on a minor oil leak. I approved t...

good service

good service

Very please with customer service.

Very please with customer service. Was quote an hour wait time but car was ready much quicker. I will definitely return.

Great service

Great service

quick and efficient

quick and efficient

THEY DID A GOOD JOB GETTING MY...

THEY DID A GOOD JOB GETTING MY VEHICLE REPAIRED AND TO ME WHEN I NEEDED IT.

Always outstanding service!

Always outstanding service!

I went in to have my oil changed.

I went in to have my oil changed. As I was leaving, I was told that there was transmission oil covering the transmission pan and that I should take my car to the dealer and have it checked out. I did and the next day was told by the dealer that it wa...

Great service. Very informative...

Great service. Very informative about my cars problem.

Great service

Great service

Good professional job on putting...

Good professional job on putting life back into my old BMW. Thanks for your assistance

Love Louetta and all the guys at...

Love Louetta and all the guys at the Huffmeister Rod - always courteous, knowledgeable, amazing!

Fast and efficient.

Fast and efficient.

Rick is really awesome and helpful...

Rick is really awesome and helpful and polite. This was my 3rd time to use Lake Houston Automotive, and they always do a great job. I really appreciate and respect hard workers like Rick. As the Dept Head of Personal Training for Life Time Fitness, L...

Very friendly with quick service...

Very friendly with quick service

They got me in quickly. Did the...

They got me in quickly. Did the work and quoted several other things that I had asked about. I have only driven my truck a couple miles so I can't really commit on that yet. I don't foresee any issue though.

Looking forward to my next visit.

Looking forward to my next visit.

They were very honest and provided...

They were very honest and provided exellent service.

great as always

great as always

Great customer service. Extremely...

Great customer service. Extremely friendly staff. Overall very pleased

I called the morning I needed a...

I called the morning I needed a repair and they got me in right away and called me a few hours later with a diagnosis and estimate. The repairs were made that same day. They were quick and explained things thoroughly.

The service was normal. I am not...

The service was normal. I am not happy that y'all keep going up on your BG service prices. I will be shopping around before our next oil change or repair.

As promised the job was finished...

As promised the job was finished on time and service was great

It did take a while, because they...

It did take a while, because they didn't have the bulbs for my Volvo in stock , but the staff was great. The manager went above and beyond to make me feel welcome and I didn't mind waiting at all. Thank you Louetta automotive ! I'm definitely going b...

Amazing service! Had to leave my...

Amazing service! Had to leave my car their for a few hours and I felt comfortable doing so! They make you feel like a priority! Thank you!!

good place to take your car for...

good place to take your car for service..friendly people.

Fantastic promotion! You guys are...

Fantastic promotion! You guys are the best!

Very professional , great atmosphere...

Very professional , great atmosphere

Just a state safety inspection.

Just a state safety inspection. Everything was good.

Derik took very good care of me.

Derik took very good care of me.

More trustworthy than anyplace...

More trustworthy than anyplace else I have been (even CB!).

Awesome! Ron Walker was so helpful...

Awesome! Ron Walker was so helpful and we have more cars and plan on using them for any maintenance issues because they were quick, honest and made it easy to get a ride after car dropped off.

This review pertains to a Texas...

This review pertains to a Texas State Inspection. I was referred to this repair shop by a neighbor. My neighbor bragged about the ability to be able to get in and out quickly for such a service. Unforunately, it took over two hours to have my vehicle...

Great personalized service. Very...

Great personalized service. Very courteous and thorough explaining the issues with the car.

I went in for an oil change and...

I went in for an oil change and mention the car was making a funny noise. They found the problem and repaired it. The kindly even brought my car to my house after the repairs were done so I didn't have to leave with my kids.

Great service.

Great service.

Always reliable service, nothing...

Always reliable service, nothing recommended that is not necessary so that I can count on their suggestions.

I called at 5:30pm to see if they...

I called at 5:30pm to see if they had time to change my oil before close. The answer: "no problem". I was in and out in 30 minutes. Awesome.

The team is always courteous and...

The team is always courteous and friendly. My oil change was completed in a reasonable amount of time while I waited.

Louetta repaired my car on a Saturday...

Louetta repaired my car on a Saturday and on Monday, the check engine light came on with additional problems. Not only did they provide me with a rental so that I could get to work on Tuesday while my car was being repaired, but they were also so pro...

I contacted Louetta Automotive...

I contacted Louetta Automotive after several other calls trying to located an auto shop that had bays big enough to service a moving truck. Every time I called Louetta I was greeted by a very friendly voice. Most of my conversations were with Glen wh...

best service ever. thanks to barker...

best service ever. thanks to barker cypress location

Service excelent as always

Service excelent as always

Great customer service, Im always...

Great customer service, Im always happy with the service.

Great service, this is a shop you...

Great service, this is a shop you can trust!!!

HA! HA!--My truck rides like a...

HA! HA!--My truck rides like a Cadillac with the new tires that they suggest. Lucy. ( :

We brought the vehicle in to investigate...

We brought the vehicle in to investigate a mechanical 'whirring' and left the truck to be diagnosed. I received a call a short time later stating that the noise was dominating from the differential and it would have to be rebuilt. The cost was to be ...

My family of guys can't be beat.

My family of guys can't be beat. This past Wednesday I walked out to my truck and I had a Fred Flinstone truck. It was setting on landscape bricks. I had finished buying all new tires from ya'll before the end of the year on my truck. I called up to ...

Great service!!!

Great service!!!

Appreciated the service..timely...

Appreciated the service..timely and kept me updated

This service shop is the only place...

This service shop is the only place I come to get work done on my chevy truck and my moms honda accord besides the taking the vechiles to the dealer for service work. For my chevy truck I bring it here for oil changes and front end alignments. I rece...

Peter T

Peter T

good service

good service

Very fast, very friendly.

Very fast, very friendly.

I ran over a piece of metal on...

I ran over a piece of metal on the way to work and someone was sent to my job to change tire within an hour. A new tire was ordered and was there to be put on when i arrived at 4:45 pm. same day. Excellent work as always

Great service. Stayed late to finish...

Great service. Stayed late to finish the job. The problem seems to be resolved but it'll take a few more days in order to really evaluate.

I have been a customer of Louetta...

I have been a customer of Louetta Automotive for several years. They have treated me more like a friend that just another person walking into the office. They are very respectful and complete the work in a timely manner. The employees leave the car c...

As my first service with L.A.,...

As my first service with L.A., I must say that the customer service was amazing! I was impressed that all instructions I requested with my vehicle were followed as far as I know.

Awesome They were concerned about...

Awesome They were concerned about my convince and offered transportation to anywhere I need to go Pleased with the work Lucy ( :

Great, service was excellent and...

Great, service was excellent and adviser Jeremy was great as usual.

very friendly staff - work was...

very friendly staff - work was done quickly. I had an oil change and a a transmission service and was in and out in no time. Shop and office area very clean. All questions I had were answered professionally and in an easy to understand manner,

Louetta Automotive was fast, friendly,...

Louetta Automotive was fast, friendly, and got the job done! Thank you

Great service

Great service

Really appreciated them getting...

Really appreciated them getting the work done so quick. Always very friendly and responsive. However, could improve on Quality check before releasing car. I got the car back to the race track on Sunday, but heard loud noise coming from right rear whe...

They were very friendly and helpful.

They were very friendly and helpful. Did a lot of maintenance that needed to be done. Car working much better.

It is always a great experience...

It is always a great experience going to Louetta Automotive on Huffmeister! They take excellent care of me and my car. My car is a 2004 and it runs like a champ. Thank you Glen and thank you to your staff. You guys ROCK!!!

Excellent Service.

Excellent Service.

Excellent service and great staff...

Excellent service and great staff

Louetta is the only place i've...

Louetta is the only place i've had my vehicle serviced since moving to Houston 4 years ago.

Efficient, friendly, timely service.

Efficient, friendly, timely service.

I have always been pleased with...

I have always been pleased with the cleanliness of the place, the speed & knowledge of service and the polite & professional manner of the staff. I will always refer friends to Lake Houston Auto...

Fast, helpful, carrying.

Fast, helpful, carrying.

I always have a nice experience...

I always have a nice experience when going to Louetta Automotive off Huffmeister.

Fast, efficient, kept my car clean!

Fast, efficient, kept my car clean!

I have been happy with my experience...

I have been happy with my experience in each of my visits Louetta Automotive.

Good service, great price

Good service, great price

great

great

Glenj and his crew were great !

Glenj and his crew were great !

Reliable, courteous and honest....as...

Reliable, courteous and honest....as usual.

Took my daughter car to Louetta...

Took my daughter car to Louetta Automotive and was very impressed with the service. Her car is an older model and had front end issues but now drives like it just came off the showroom floor.

5,000 mileoil change & tire rotation...

5,000 mileoil change & tire rotation - every thing was great and on time

Friendly people. AAA shop. Provided...

Friendly people. AAA shop. Provided 10% DISCOUNT on parts on AAA initiated jobs. Kept me informed on progress with my repairs. Full disclosure of costs up front. Guilty of some up-selling at the end but not annoying or over-hyped. Prices on high side...

They're very professional, fast,...

They're very professional, fast, honest. They always do a super job. I will return

As alway good service at a good...

As alway good service at a good price.

very good work and good employees...

very good work and good employees

Had state inspection and oil change...

Had state inspection and oil change by Kris. Glen and everyone at the front desk are friendly and professional. Always pleased by the service provided.

Louetta automotive at Barker Cypress...

Louetta automotive at Barker Cypress close to 290 is as close as possible to the perfect service experience. Having your car service is not the most exciting thing to do but this shop makes it as pleasant as can be. The service is excellent and court...

We have used Lake Houston Automotive...

We have used Lake Houston Automotive exclusively for the maintenance and repair of both our cars, a Lincoln MKX and a Ford Escape, since moving to this area two years ago. Everyone is helpful, knowledgable, honest, and friendly, and the prices are fa...

Charged 800 dollars after being...

Charged 800 dollars after being told that I would not have to change out my water pump. My bill should have been 200 less. Then, charged 179.99 for an additive. I would not recommend this place to anyone.

I always have great service and...

I always have great service and experiences dealing with Louetta Automotive. Everyone is friendly, helpful and keep me on track for my services.

Although I did not have the chance...

Although I did not have the chance to have your company complete the repairs that were needed. I thought the diagnostic service was great and the people were friendly and walked through everything and made sure I understood the issue at hand.

quick service and very professional...

quick service and very professional

Service was fine, but $85.00 for...

Service was fine, but $85.00 for an oil change is ridiculous.

I always experience great service...

I always experience great service at Lake Houston Automotive. Being a female, I've experiences automotive repair shops that attempted to provide unneeded repairs. I've never had this problem with Lake Houston. If they thought I needed another repair....

Everything was fixed as estimated,...

Everything was fixed as estimated, when we got the car back it had new trouble which they repaired for just the cost of the part and then gave me coupons which covered that cost. I appreciate them going above expectations just wished they had fixed i...

Mr Bill and the other workers took...

Mr Bill and the other workers took perfect care if me... I arrived at the very end of their work day... They took me in an offered quick, and over the top service... THANK YOU! Until Next time...

Great honest and prompt service...

Great honest and prompt service

Very helpful and accommodating.Rick...

Very helpful and accommodating.Rick was very informativein helping me out

These guys treat you like family.

These guys treat you like family. That's all you need to know!

My experience with Louetta Automotive...

My experience with Louetta Automotive was excellent. Left my car to be inspected, process was completed in 30 minutes! Personnel was always professional and polite.

Rick and Jeremy are the best!

Rick and Jeremy are the best!

Clayton is very nice and helpful.

Clayton is very nice and helpful. I appreciated his concern about my the problems with my car. I do think it's rather expensive, though, to get work done.

Bill 'n Ron, they were so kind,...

Bill 'n Ron, they were so kind, nice, clear and fast good persons. I am so happy with people like them. Thank you! And I'll see you again soon to attend my car. Best, Itzel Moctezuma.

Staff was both personable and professional...

Staff was both personable and professional

Great customer service!

Great customer service!

GOOD SERVICE EXCEPT FOR THE STATE...

GOOD SERVICE EXCEPT FOR THE STATE INSPECTION.

Best work in town! They take care...

Best work in town! They take care of you like your family, super professorial team. My whole family will not use anyone else other then them. :)

As always Kevin and his employees...

As always Kevin and his employees were fantastic. They always go above and beyond to satisfy their customers. Thank you Louetta Automotive!

Ricky was great as are all the...

Ricky was great as are all the guys in the store.

Great!!! Those guys are best!

Great!!! Those guys are best!

Good work, as usual.

Good work, as usual.

I have been taking my van to Lake...

I have been taking my van to Lake Houston Automotive for a couple of years now and am always pleased with everything they have done. The employees are very polite and respectful.

Fast, courteous service for state...

Fast, courteous service for state inspection with no trumped up needs being claimed as do some inspection places also providing repair service.

Very pleased! Everyone is friendly...

Very pleased! Everyone is friendly and professional.

Professional and friendly service.

Professional and friendly service.

I like this store. I appreciate...

I like this store. I appreciate the service. I can't stand horrible customer service and disregard for my property (car). I'm never disappointed with Louetta Automotive.

pleasant, timely, knowledgeable...

pleasant, timely, knowledgeable I take all of my cars to the guys at Louetta and they have fixed problems, resolved issues, and are always helpful and cheerful. I live close by, so using the free shuttle to get back to home/work makes getting your ca...

Good quick service.

Good quick service.

How can you crooks send this to...

How can you crooks send this to me? You tried to rip me off and I'm sure you do it to everyone that comes into your shop. I can't believe you are still in business. All you so is compete with all of your other locations. The only way to be number 1 i...

Very friendly and accomodating.

Very friendly and accomodating. Have been using Louetta Automotive for 3 years

Awsome service

Awsome service

Our experience sucked. The internal...

Our experience sucked. The internal communication between your management is horrible. We have tried using Louetta Automotive for our fleet needs, but given the level of service we've received, we will obviously need to find another shop for our need...

Great people that work there.

Great people that work there.

Moved into area one year ago and...

Moved into area one year ago and have been using your Cypresswood shop. Very impressed with Randy Todd and his staff. Has always steered me in the right direction. Rand frequently steps out of shop and greets me as I pull into the parking area, twice...

The Associates are all "GREAT"...

The Associates are all "GREAT" and the service they provide is truly "TOP QUALITY"

Had an great service was very happy...

Had an great service was very happy

I really enjoy dealing with the...

I really enjoy dealing with the employees at the Teige Rd location. Although the only things I've had done were State Inspections so far, everyone there greets you, says hi or how are you. The Telge Rd location is very convenent to where I live. Alth...

Replaced 2 tires on my wife's Kia...

Replaced 2 tires on my wife's Kia minivan. Louetta offered the best installed price. Also had the wiper blades replaced and again their prices were competitive. They were very prompt in taking care of me.

Service was prompt, finished on...

Service was prompt, finished on time and for a cost that was less than the dealership. Be aware that possible additional services will be pointed out (they can be declined).

I had a real good experience with...

I had a real good experience with Louetta Automotive. Ron did a great job of taking care of my truck and he was outside when I came back to pick up my truck and he still remembered my name which impressed me quite a bit. Tell Ron to keep up the good ...

Staff is courteous and excellent.

Staff is courteous and excellent. I wish the prices weren't so high, but I go for the quality of service.

VERY COURTEOUS, VERY PROFESSIONAL,...

VERY COURTEOUS, VERY PROFESSIONAL, VERY EASY

All went well except the alignment...

All went well except the alignment was supposed to take 2 hours and ended up taking 4 hours

Excellent

Excellent

Great customer service, price and...

Great customer service, price and work. Even worked with my extended warranty to save me additional money. Will return for future service.

Your reps at the store on cypresswood...

Your reps at the store on cypresswood and champions forest are extremely helpful and polite. I felt right at home. Randy and his team helped me figure out exactly what was wrong with my vehicle. I called ahead for an inspection on my lunch break and ...

GOOD SERVICE FRIENDLY STAFF

GOOD SERVICE FRIENDLY STAFF

Manager was fast, professional,...

Manager was fast, professional, and courteous. Truck was ready promptly and job well done. I have used this stop before on other vehicles and came back, I guess that says something. Also, shop is close.

Very Friendly, courteous and professional.

Very Friendly, courteous and professional. I was handled very timely and waited for my car to be serviced.

Perfect Job!!

Perfect Job!!

I was very impressed with the level...

I was very impressed with the level of professionalism and customer service. As a single woman, I felt I was fairly treated and educated about my car as well as the product and services Randy provided. I have recommended this company to many of my fr...

They did a great job and for a...

They did a great job and for a great price on the express oil change.

Always courteous and honest. Great...

Always courteous and honest. Great work & I will continue to recommend you to my friends.

Great customer service

Great customer service

I feel that the problem that existed...

I feel that the problem that existed with A/c never fixed. Also there was delay in giving the ride back and I would have preferred if someone told me that there is going to be long delay in giving the ride.

The staff was very professional...

The staff was very professional from the initial conversation all the way through the completion of my service work. No high pressure selling, just explained what need to be done that day and what to keep an eye on in the future.

The people at the League city store Mel Mason

The people at the League city store on Egret Bay Blvd. especially Beto is the best, most friendly and dedicated I've ever met. I enjoy having work done on my vehicles because I know how I'll be treated and my vehicle is well taken care of. Thank You ...

The place itself was comfortable

The place itself was comfortable and clean. I liked that they had a coupon and let me take advantage of it. My car definately ran better after the service was performed by Louetta. I guess my only complaint was that they said they would get back to m...

Excellent as always.

Excellent as always.

Excellent service

Excellent service

Perfect as usual. Thanks for the Rocky

Perfect as usual. Thanks for the great service. Rocky

Perfect as usual. Thanks for the Rocky

Perfect as usual. Thanks for the great service. Rocky

Great customer service. Your staff

Great customer service. Your staff is very nice and they do great work.

Great service once again

I came in late Saturday afternoon with my son to have is car inspection done, we were in and out in under 18 minutes. Very professional staff who are always friendly and answer any questions you have.

Mazda 3

Always courteous and fast service. Have recommended several friends and co-workers to go there.

Great service

I was in and out for my oil change. There was a small leak on top of the oil filter since my last oil change, they cleaned it and did not charge me as they thought it might not have been cleaned from last change. I am always taken care of here and ap...

Louetta Survey

Beto provided superior service. He was extremely helpful and informative.

inspection sticker

great customer service very clean wating area

Starter repair

Excellent as always. I so appreciate the shuttle service!

Awesome place, always treated with respect.

Being a lady, you never know what you are going to get when you go to a car shop. This place is very clean and they are always quick to help. I called ahead only 10 minutes from the shop and they said come on in and they would take care of me. I was ...

Inspection

Great place to have your vehicle repaired,get a state inspection etc,,,,,,,,,,there quick and very nice..

Vehicle Inspection

As always it was a good experience. Thanks Louetta...

Excellent service

Stopped in on my way home to get a brake bulb and battery replaced. Beto had me in and out in less than 30 minutes. Great Job!

Saturday 10/12 appointment.

everyone is so nice and professional. the waiting room is so nice and comfortable, very accomodating in all aspects.

Beto is the best!

Beto always says that his customers come first! Many places say this but Beto is a man of his word and shows it. My experience with other repair places is a run around with excuses. With Beto you know what's going on and why there might be a delay an...

Continuing service with this team

I have been to this shop on several occasions, with both of my vehicles. It comes a time to decide to repair or replace and I have chosen to hold onto my paid for vehicles. I know I can get good service and back up with this team. Give them a try and...

Customer service

Beto and his crew are Awesome. Their work is great and their Customer Service is one of kind. You just don't see that anymore. I have recomended several people to Louetta. My kids and family members now go there for anything that their car may need. ...

High competence and credibility

Similar to my outstanding experience last year, these excellent managers did not charge for my State of TX annual inspection because one of my tires was worn to the point that it would not pass. Of course I will complete this required inspection with...

State Inspection Sticker, Friday, 9/14/12.

I appreciate the prompt service I have received in all the service appointments for my vehicl and the courtesy of the personnel. I will certainly call Louetta for future service on my 2005 Toyota.

In and out

Went in for car inspection. Was in and out fairly quickly, and offered advice on additional issue with vehicle.