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Experience the Difference
Louetta Automotive

(832) 437-5722

4019 FM 1463 Katy, TX 77494

Shop Hours:

Mon - Fri 7:00 am - 7:00 pm
Sat 7:00 am - 6:00 pm Auto Repair Shop Katy TX Auto Repair Shop Cypress TX You count on your vehicle, day in and day out. So you should receive auto service that you can always count on, too. Louetta Automotive brings the best in automotive service to our customers in Cypress and the surrounding Texas community. $-$$$
4.9 stars - based on 220 reviews

At Louetta Automotive in Katy, Texas we are dedicated to making sure that each of our customers are 100% satisfied with the auto repair or service done to their vehicle. Since we have opened our first auto repair shop in 1999, our team continues to make earning your loyalty our top priority, before and after we service your vehicle.

Conveniently located at 4019 FM 1463 in Katy, TX our automotive repair shops were founded on the seemingly lost art of customer service. Not only will our staff provide you with quality, reliable auto repair services, but their goal is to ensure you are cared for from the initial phone call until we give your keys back. That’s why we employ ASE certified technicians, giving you access to the best technicians in the Katy area!

Louetta Automotive shops are complete, full-service auto repair shops, serving top quality repair and maintenance services for all makes and models of cars, trucks, SUVs, minivans, and crossovers. We offer landscaped & modern facilities, professional & uniformed staff, same day service in most cases, & a complimentary shuttle service!

Our amazing 36,000-mile / 36-month warranty gives you the peace of mind you need when bringing your car to us.

Google Rating
4.1

Cecilia Taty
20:19 11 May 19
I am very impressed by the team at this location. They really take good care of their customers.Thanks a lot for your wonderful job!!Yay !!!read more
Victoria Delacour
23:48 10 Apr 19
We brought our motor home in for servicing and what a great place. The guys all work together and are friendly. They like working here. We needed a new fuel pump..one thing I didn't know. Change your gas filter once a yearread more
William N.
00:54 08 Apr 19
Fair, honest garage. Nice people. A+
Matt Gaskins
01:24 17 Mar 19
Fabulously nice waiting area. Separate play area complete with kids toys and kids tv. Free coffee, tablet access, seating, wifi. Just came in for state inspection. When I returned due to car overheating, I was given a quote of $2,000 to replace radiator and thermostat. Firestone was $600 cheaper. Guy up the road was $1,500 cheaper.read more
Wadhah Al-Tailji
02:22 16 Feb 19
Needed to get my state inspection done and decided to give Louetta Automotive a try for the first time (I've been driving past this place for a few years on my commutes). They went ahead and ran a maintenance inspection for free while it was in the garage. Terrence came out with my cabin air filter (which I just replaced a couple of months ago) and a tray with a dab of the various fluids and some test strips. I do my own maintenance on my car regularly so I'm familiar with when certain fluids were changed, and based on my experiences with other shops, I was prepared for claims about all my fluids being bad to do unnecessary work... but that's not what happened. Everything Terrence stated was pretty spot-on with the condition of my fluids and that my cabin filter was in good shape. I did learn that my coolant fluid was getting a tad low and slightly contaminated, so I now know that I need to take care of it soon. Overall, based on my experience today with their honesty, I'll definitely be going back. Oh, and the waiting room is very nice, and they have a separate play area for parents with kids.read more
Sydney Fennell
23:44 05 Jan 19
Terrence was fabulous!!! He and his staff took care of my car quickly and with awesome customer service!!!! Will definitely come back for any of my vehicles needs!read more
leonie millen
13:26 10 Oct 18
Great service from a man named David Cherry today. Very kind and helpful. Fast service. He even found a coupon for me. Very clean waiting area, with a lovely children play area. They even drop you home if you live locally. 5 starts for great service!read more
Doug Hayes
12:53 23 Sep 18
Have always had a good experience here. Friendly and professional with a remarkable clean and comfortable waiting area with free WiFi, free water, and a TV with remote. Also has power outlets available and a desk area to accommodate remote workers. Oh yeah, they do great, reasonably priced work on vehicles, too! I've found them to be honest about repairs needed.read more
Craig Moore
15:55 19 Sep 18
Went in for synthetic Oil Change. Brian Cox welcomed me in and also took great care in listening to my concerns about CEL. I have an office in the next centre from them and instead of calling when my car was ready, he walked over, educated me on my car and took my credit card back to his office and walked my receipt back to me. Extraordinary Service....beyond extra mile. Thanks Brian! Craig Moore, Senior Director; Texas State Opticalread more
Noor Elchazli
17:51 31 Aug 18
The staff here is very efficient, genuine, and accommodating. The manager, Brian Cox, made sure I was helped and taken care of. I have never seen customer service like this! I wouldn’t want to take my car anywhere else. Convenient location, excellent customer service, and great work!read more
Robb Flynn
12:00 31 Aug 18
Wow! What an incredible turn around with their new General Manager Brian! I use to avoid this place like the plague, but now I even take my wife’s new BMW to them since they have a new Master level foreign car technician! I’m truly ecstatic now I know if something is wrong with any of our vehicles and I need anything done even warranty work, I’ll go to louetta Automotive on FM 1463 next to Exxon. Ask for Brian the General Manager he is awesome! And finally, I can truly go to a auto repair shop and not feel like lied to and taken advantage of! I’m an airline pilot and when I’m flying I at ease knowing Brian will take car of me if my wife has a problem with her car.read more
Jennifer Dryer
18:45 25 Aug 18
Louetta is the only place I will take my car. The guys there are incredibly professional, quick, and honest. They make sure to take care of your vehicle thoroughly from start to finish and even tell you if there are problems they can't fix - for example, I had a bubble in my tire I didn't know about that they found during an oil change. They don't do tires, but showed me what was wrong, recommended where to go, and even who to talk to. The staff there is so thorough and genuine and kind! I will never go anywhere else!read more
Rakesh Parim
23:46 18 Jul 18
A great place to bring in your car. Worthy. I was so skeptical to go here. After going in there, they told me that It was a very small fix and they helped me out. Really excellent service and genuine. Will come back again.read more
Don Macklin
16:48 17 Jul 18
Best auto service facility I have found in Katy area. Fast, efficient, and don't try to push unneeded services. Very pleased with everything I have had done there.read more
Angie Vangieson
18:19 09 Jul 18
Great customer service. I had been in a bind with work being so busy and had been putting of getting my oil change. I called to see when I could possibly make an appointment to make it as quick as possible. They offered to come pick my car up from work. It was so helpful and I really appreciated the help!read more
Annette Parnell
14:18 06 Jul 18
We were very impressed with the work they did on our Audi! They were able to do the diagnostic testing needed and get the parts to fix a few problems all within a day. Friendly crew and great work. Our car starts better, drives more smoothly and shifts well.read more
Mark Eastwood
18:20 25 Jun 18
I use this Louetta Automotive location for my auto repair needs. They are efficient and helpful. They do a great job.
Gary Deutschendorf
02:08 21 Jun 18
Great all around experience with the Louetta Automotive on FM1463. The staff were all very timely, responsive, clear, and courteous. I’ve been to this shop 1 time prior and had the exact same great experience. I recommend this shop for sure.read more
Melanie Schuchert
04:28 11 Jun 18
Friendly. Didn't try to up-sell my state inspection. Clean waiting area. Great coupon in the mail.
jordan aharon
18:54 28 May 18
Great service. They accommodated me when I needed an inspection close to closing and it helped tremendously. Thank you for fitting me in and the great customer service.read more
Roberto T Montiel
14:46 27 Apr 18
Great and professional service. The waiting are is awesome, highly recommended!
Old Genesis
18:17 06 Apr 18
The best place to get my car fixed compared to other places. They are all polite, explaining everything in detail what needs to be done. Not pushy. Waiting room is spacious, free WiFi, ipad, coffee. Will bring all my cars there for anything.read more
Esteban Coca
19:52 05 Feb 18
I've been here 3x and I have nothing but good things to say. They are fast, courteous, and professional. Much better than what I've come to expect after years of only using the big dealerships for service. I'll go out of my way to continue using Louetta going forward.read more
Brad Dass
19:23 22 Jan 18
Great shop...honest, professional work and they don’t “sell” you more repairs than you need. Courtesy drive home if you need it and fast work! Highly recommend.read more

36 Month, 36K Mile Auto Repair Warranty
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